“With the assistance of Martin Alderton of Clarity we have just completed a new training video on handling major incidents for our worldwide markets. Martin’s input was invaluable from start to finish. Not only did he use his professional clinical skills but he also handled the script-writing, much of the presentation, direction and technical issues. Having decided to do this largely in-house, we could not have completed this project without his contribution and, as a result, we have an excellent and cost effective new training tool.”

“Outstanding. It was all good, especially the real world examples and the dialog. The instructor had an amazing blend of experience and training skills. Also great listening and facilitation skills. Thanks again for the terrific, highly practical sessions.”

“Your recent presentation to the Tour Guides that work on Globus/Cosmos tours in the UK and Ireland was perfect – hit the nail on the head and got them thinking. Many said how worthwhile it was, not just for their job as Tour Guides but for life in general.”

“Having worked with Martin and his team at Clarity for a number of years, they form an essential part of our crisis and incident response. He has always made himself available to my clients with little or not notice and provided immediate support at the scene, a response which makes a huge difference to our Tour Operators’ clients and employees. As a result of Clarity’s involvement and measured approach we have had hugely positive feedback from our insured and those he has assisted. I would recommend their services unreservedly to Tour Operators, Corporate clients and Insurers.”

“Just want to mention again, how good it was to work with Mark. All of our clients really enjoyed his visits and felt very comfortable with him. He fitted into our team perfectly, and was at all times a true gentleman. Altogether a very positive experience in a difficult situation.”

“I’m so pleased that we commissioned Clarity to provide this training. One of the participants was still chatting about the course when I bumped into her on Tuesday, saying how much she enjoyed it and learnt from it, so thank you!”

“Martin is a very safe and experienced pari of hands at a time of crisis. He and his highly-trained team of counsellors have handled a great many crisis situations worldwide. I have no hesitation in recommending Clarity Stress and Trauma, for any crisis scenario; you will be assured of the best help available at a difficult time, whether for your clients, their relatives or your own staff – or, indeed, all three.”

“I was really pleased to hear that you had been appointed to deal with the case involving a client of Sports Travel International Ltd. Ashley Gowing, the MD is a really good friend of mine. He mentioned that you had done a really good job helping the family as well as his staff members who witnessed the incident.”

“The scenario day that Clarity organised was a real success. Not only did it put our crisis procedures to the test but it gave us the invaluable chance to practice our skills in a ‘safe’ environment. We came away with a number of recommendations for improving our procedures and a renewed sense of confidence in our skills. Highly recommended.”

“Martin provided us with some of the best training our Incident Management Team has had. It gave the team hands-on skills, confidence and understanding in being able to manage a particularly sensitive area of incident management. These skills are now an integral part of our incident management planning. This training and the advice he provided make Martin a “must have” in any incident management toolbox.”

“It’s indeed a great pleasure working with Clarity. I thank you for helping us with this project.”